TERMS & CONDITIONS

We sell handmade artisan jewellery. All prices are listed in EUR (€) and include VAT (if applicable).

We reserve the right to change product prices, descriptions, or availability at any time.

The images shown are for illustrative purposes — slight variations may occur as items are handmade.

We accept secure payments via:

• Credit/Debit Card

• PayPal

• Stripe (or other trusted processors)

Your payment information is processed securely and not stored on our servers.

We ship to most EU countries and internationally.

• EU deliveries: 3–7 business days

• International deliveries: 7–14 business days

• Shipping costs are displayed at checkout.

We are not responsible for delays caused by customs, couriers, or unforeseen circumstances.

As an EU customer, you have the right to cancel your purchase within 14 days of receiving the item, without giving any reason.

To return an item:

• Contact us within 14 days of delivery.

• Return it unused, in original packaging, within 14 days of your return request.

• Custom or personalized items are non-returnable, unless defective.

Refunds will be issued within 14 days of receiving the returned goods.

We comply with the General Data Protection Regulation (GDPR).

• Your personal data is collected only to process your order and provide customer support.

• We never sell or share your data without consent.

• You can access, correct, or delete your data anytime.

See our full [Privacy Policy] for details.

All content on this website — including text, images, logos, and product designs — is the property of [Your Business Name] and may not be copied or used without written permission.